Konnect Singapore Region - Partial Degradation - Portal Emails and Application Registration Delayed

Incident Report for Kong

Resolved

This incident has been resolved.
Posted Mar 08, 2026 - 23:39 UTC

Update

We are continuing to monitor for further issues with message processing.
Posted Mar 08, 2026 - 22:34 UTC

Monitoring

The cloud server provider has completed the maintenance. The message handling infrastructure is operating as expected and the backlog has been processed. We are continuing to monitor.
Posted Mar 08, 2026 - 21:29 UTC

Investigating

The team is scaling up the message handling infrastructure to process the backlog. However, ongoing maintenance by our cloud service provider in the area is impacting our ability to scale the infrastructure. We will update as we are able to take further actions.
Posted Mar 08, 2026 - 20:23 UTC
This incident affected: Kong Konnect Cloud.